Managed IT Support
Outsourced IT helpdesk and proactive monitoring for businesses without dedicated IT staff, or teams that need expert backup when issues arise.
Full-stack ICT · Nairobi, Kenya
Every layer of your ICT.
Managed.
From your firewall to your cloud to your end-user devices, we monitor, manage, and secure your full technology stack so your team never has to.
How it works
01
Free IT audit
We review your current setup, infrastructure, security posture, and costs, with zero obligation.
02
Tailored proposal
You get a clear plan: what we'll manage, what you'll pay monthly, and what you'll stop worrying about.
03
Onboard in days
Our engineers take over monitoring and management. You feel the difference within the first week.
Our services
One partner. Complete coverage.
We handle the full ICT stack, one team, one invoice, one SLA. No juggling five vendors for five problems.
Cybersecurity
Endpoint protection, threat detection, security audits, and compliance support. Ransomware, phishing, and fraud are real threats in Kenya — we help you defend against them.
- Sophos MDR, 24/7 threat detection and active response
- Endpoint protection across all devices and operating systems
- Firewall management, patch cycles and vulnerability scanning
- Security awareness training and phishing simulations
Cloud Services
Cloud migration, Microsoft 365 licensing and management, and Azure infrastructure deployment. Move your business to the cloud and stay productive at any scale.
- Azure infrastructure design, migration and optimisation
- Microsoft 365 deployment, Exchange, Teams, SharePoint
- Hybrid cloud architecture for Kenyan workload compliance
- Azure cost governance and right-sizing reviews
Networking & Infrastructure
Network design, installation, WiFi deployment, and structured cabling. Reliable connectivity is the foundation of modern business — we build networks that work.
- TP-Link Omada Wi-Fi 6 with SDN controller management
- Managed switching, VLAN segmentation, and zero-trust access
- SD-WAN and failover routing for multi-site offices
- Ongoing NOC monitoring with 99.9% uptime target
Hosted PBX
Cloud-based business phone system with hunt groups, auto-attendant, call recording, and extension management. Replace aging on-premise PBX with modern, reliable service.
- 3CX software PBX, calls, video and live chat in one system
- Yeaster P-Series for hardware-first on-premises deployments
- Microsoft Teams voice integration for hybrid workforces
- IVR and auto attendant design, call-recording compliance
Backup & Disaster Recovery
Automated backups, tested recovery, RTO/RPO planning, and offsite cloud storage. Most businesses discover their backup doesn't work when they need it — we test yours.
- 3-2-1-1-0 backup architecture, verified monthly
- Acronis Cyber Protect: cloud, VM and endpoint backup
- Veeam: enterprise backup for virtual and physical workloads
- Quarterly restore tests, you know it works before you need it
VoIP & Communications
IP telephone handsets, VoIP deployment, softphones, and call cost reduction. Replace expensive PSTN calls with modern IP telephony and reduce call costs.
- 3CX hosted PBX, SIP trunking and DID numbers across Kenya
- Softphone apps for mobile and desktop, work from anywhere
- Call queues, IVR auto-attendant and call-recording included
- Migrate from legacy PSTN and cut your phone bill significantly
CCTV & Access Control
IP CCTV installation, biometric access control, and visitor management. Secure your offices and facilities with modern physical security technology.
- ZKTeco biometric access, fingerprint, face and card readers
- Hikvision AcuSense and ColorVu IP camera networks with NVR storage
- Time and attendance integration for HR payroll systems
- Remote viewing, camera health monitoring, and proactive alerts
IT Consulting & Projects
Technology strategy, IT audits, procurement, and project management for IT rollouts. Make the right technology decisions and execute them properly.
- Technology audits, infrastructure, security posture and costs
- ICT strategy roadmaps aligned to your 3-year business plan
- Vendor evaluation, RFP management and tender support
- Project delivery from scoping to commissioning and handover
The case for managed ICT
Stop managing IT.
Start using it.
Most Nairobi businesses spend more time firefighting IT problems than building their business. A managed service means proactive monitoring, faster response, and predictable costs, instead of expensive surprises.
Proactive monitoring
We catch problems before they affect your team, usually before you even know they exist.
Faster incident response
Named engineers who know your stack. Average response under 4 minutes on critical issues.
Predictable monthly cost
One fixed invoice. No emergency callout charges, no surprise licensing fees.
No obligation
Not sure what you need?
We'll tell you, free.
Book a free IT audit. We'll assess your setup and hand you a plain-English report on exactly where your gaps are.
No obligation · No sales pitch · Just an honest look at your IT