Wi-Fi Design and Deployment
EnterpriseSite-surveyed coverage design, enterprise access points, zero dead zones.
- Full site survey and coverage map
- Enterprise-grade access points
- Centralised Omada SDN management
Hospitality Technology
IT That Keeps Guests Happy
and Operations Running
From Wi-Fi that works in every room to front-desk systems that never go down, Sentire builds and manages the ICT infrastructure that hospitality businesses depend on every day.
Industry Challenges
What Hospitality Businesses Face
01
Patchy guest Wi-Fi
Guests expect reliable, fast internet in every room, conference hall, and outdoor area. Dead zones and slow speeds drive negative reviews and lost bookings.
02
Unplanned downtime
A front-office system failure or internet outage during peak check-in blocks revenue and frustrates guests at the worst possible moment.
03
Security across shared spaces
Hotels manage dozens of entry points, car parks, corridors, and storage areas. Without proper surveillance and access control, incidents go undetected.
04
Data protection obligations
The Kenya Data Protection Act requires that guest personal data is collected lawfully, stored securely, and not retained longer than necessary.
Connectivity
Seamless Wi-Fi Across Every Corner of the Property
Properties of any size need guest-facing Wi-Fi that is fast and consistent, plus a separate staff and management network. We design, install, and monitor enterprise Wi-Fi with centralised control and granular access policies.
Guest Wi-Fi and Captive Portal
PortalBranded splash page, session management, and DPA-compliant data logging for guest networks.
- Custom branded splash page
- Time-limited guest sessions
- DPA-compliant usage logging
Surveillance
Know What Is Happening on Your Property, Around the Clock
Full IP camera coverage of reception, car parks, corridors, and service areas. Integration with biometric access control for staff-only zones. Remote monitoring from a management device or head-office screen.
IP CCTV Installation
SurveillanceAI detection cameras, NVR storage, and remote viewing via app for hotels and lodges.
- AI human and vehicle detection
- NVR storage with RAID redundancy
- Remote viewing from any device
Biometric Access Control
AccessStaff-only zones secured with fingerprint or face readers, with full audit trails.
- Face and fingerprint verification
- Staff-only zone enforcement
- Tamper-proof audit logs
Communications
One Number, Every Room, Every Device
Replace outdated PABX systems with a cloud-hosted phone system that connects front desk, housekeeping, maintenance, and management on a single platform, accessible from desk phones, mobile phones, or a browser.
Hosted PBX
Cloud PBXCloud phone system with room extensions, call queues, and auto-attendant for hospitality operations.
- Room extension support
- Auto-attendant and IVR
- Mobile and browser access
VoIP Communications
VoIPIP desk phones and gateways, SIP trunk connectivity, and intercom integration.
- IP desk phone installation
- SIP trunk connectivity
- Intercom and paging support
Continuity
No Single Point of Failure
Property management system data, guest records, and financial transactions need automated daily backups to an off-site location. When hardware fails, restoration should take hours, not days.
Cloud Backup and Disaster Recovery
BackupAutomated daily backups, off-site replication, and tested restore processes for critical hospitality systems.
- Daily automated backups
- Off-site replication
- Tested restore within hours
Server and Infrastructure Monitoring
MonitoringProactive alerts catch hardware and connectivity issues before they affect front-desk or guest operations.
- 24/7 infrastructure monitoring
- Automated alerts and escalation
- Monthly health reports
Built with proven technology
Enterprise-Grade Platforms for Hospitality
Our hospitality deployments use proven platforms from global vendors, installed and managed by certified Kenyan engineers.
Always on
Your IT Managed. Your Focus on Guests.
Our managed IT support service covers your entire technology stack under a single monthly agreement. Remote helpdesk handles staff queries within the hour. On-site engineers are dispatched for hardware issues. Infrastructure monitoring catches problems before guests notice anything.
Get a support quote- Remote helpdesk during business hours with out-of-hours emergency line
- Proactive server and network monitoring with alert escalation
- Priority response for front-office systems
- Quarterly on-site review visit
- Licence and asset management
Compliance
Data Protection for Hospitality Businesses
Kenya Data Protection Act (DPA 2019)
Hotels collect significant amounts of guest personal data during reservations, check-in, and loyalty programmes. The DPA 2019 requires that this data is collected with consent, stored securely, and not retained beyond its purpose. Sentire implements network segmentation, access controls, and encrypted backup to support your DPA obligations.
PCI-DSS for Card Payments
Properties processing card payments must maintain a secure network environment around their point-of-sale systems. We configure dedicated payment VLANs, firewall rules, and monitoring to reduce your PCI-DSS scope.
Sentire provides technology implementation. Engage a qualified data protection officer for formal compliance assessment.
Ready to Build the Infrastructure Your Property Deserves?
Our engineers carry out a free site visit, map your current setup, and recommend a phased plan that fits your budget.