VoIP · Microsoft Teams · 3CX · Call Recording
IP telephone handsets, VoIP deployment, softphones, and call cost reduction. Replace expensive PSTN calls with modern IP telephony and reduce call costs.
Why VoIP & Communications through us
The challenges we solve
If any of these sound familiar, your environment has gaps worth addressing, and Sentire can help you close them.
Most businesses are paying significantly more per line on legacy PSTN connections than an equivalent VoIP setup would cost, and getting less functionality.
Without a mobile app, staff working away from the office miss calls on their business number. Customers get voicemail or nothing at all.
Disputes, compliance checks, and staff coaching all rely on memory and notes when calls aren't recorded. Issues that could be resolved quickly aren't.
Separate lines for each office, different carriers, different invoices, no centralised view of call costs or usage across the business.
VoIP Platform
3CX VoIP systems deployed and fully operational within 5 business days, from a straightforward office phone setup to a multi-agent call centre with queue management, real-time wallboards, and supervisor controls.
Full 3CX VoIP deployment from planning through go-live. Hardware IP phones. softphones on desktops. mobile apps. Number porting from Safaricom and Airtel included. Operational within 5 days.
Multi-agent inbound call queues. IVR menus. wallboard displays for real-time monitoring. Supervisor controls. Built on 3CX. All without expensive proprietary call centre software.
Direct SIP trunk connections to Safaricom, Airtel, and Telkom Kenya, bringing your business numbers onto your VoIP platform with local call rates and carrier-level redundancy.
Mobility & Connectivity
Mobile apps that keep your team connected on their existing phones from any location, and new local business numbers provisioned via Safaricom, Airtel, or Telkom SIP trunks, ready from day one.
Make and receive business calls from anywhere. iOS and Android apps. Works on WiFi or 4G. Remote staff are as connected as office staff. No separate SIM or device required.
Get a new local Kenyan business number via Safaricom, Airtel, or Telkom SIP trunk — provisioned and active before your VoIP system goes live.
HOW WE ONBOARD YOU
We review your current phone setup, call volumes, and team structure. You get a VoIP design with new number provisioning plan and cost comparison against your current spend.
We deploy the VoIP system, provision your new numbers, configure softphones and mobile apps, and train your team. Most businesses are live within 5 days.
We monitor call quality, manage user additions, and handle any issues. Monthly call reports give you visibility into usage and costs.
Partner technologies
Our engineers are based in Nairobi and support businesses across Kenya. No lengthy contracts, just reliable, expert IT delivered as a service.
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