Endpoint Management
Every laptop, desktop, and mobile device in your business: managed, patched, and secured. No extra burden on your staff or your budget.
Key highlights
- Automated patching for Windows, macOS, and applications
- Remote device management and configuration
- Endpoint security integration with Sophos
- Device lifecycle tracking and replacement planning
Your endpoints are your biggest IT surface area
Every laptop, desktop, tablet, and smartphone connected to your network is a potential entry point for threats and a source of IT support requests. Most businesses have more endpoints than they realise and manage them less consistently than they should. Sentire's endpoint management service brings every device under a single managed platform. ensuring they're patched, configured correctly, and protected.
Why unmanaged endpoints are a risk
The average time between a vulnerability being discovered and it being actively exploited in the wild is now measured in days, not months. Endpoints that aren't patched promptly. even for a week. are exposed. In Kenya's growing threat landscape, where ransomware campaigns increasingly target SMEs, an unpatched machine is an open door.
What endpoint management covers
Patch management
We deploy operating system and software patches on a scheduled cycle. typically within 72 hours of critical releases and weekly for standard updates. Patches are tested in a staged approach where possible and deployed during off-hours to minimise disruption. Applications like Microsoft 365, Chrome, Adobe Acrobat, and common business software are all covered, not just Windows updates.
Configuration management
Consistent configuration is as important as patching. We apply and enforce baseline configurations across all managed devices. firewall settings, power management, security policies, software restrictions. A new laptop joining your network is automatically brought into compliance. A device that drifts from policy is flagged and corrected.
Remote management and troubleshooting
Because every managed endpoint is enrolled in our platform, we can access and troubleshoot any device remotely without requiring the user to do anything beyond answering a call. This underpins our remote helpdesk. faster resolution because we're already connected to the device's management layer before we even start the session.
Endpoint security
Endpoint management and endpoint security work together. We integrate with Sophos to deploy endpoint protection, intercept malicious processes, and ensure real-time threat intelligence is applied to every device. If a threat is detected on one managed endpoint, protective measures are applied across the entire fleet immediately.
Device lifecycle management
We track the age, warranty status, and performance of every device in your fleet. When a device is approaching end of life. typically three to four years for business workstations. you'll see it in your monthly report with a recommendation for replacement before it becomes a reliability problem. This moves endpoint spending from reactive (replace when it fails) to planned (budget for replacements annually).
Endpoint management is most effective as part of a complete managed IT approach. Combined with infrastructure monitoring, cybersecurity, and backup and disaster recovery, it gives your business a layered defence that's hard to achieve piecemeal.
One agent. Every device. Full visibility.
Sentire deploys a lightweight management agent to every enrolled device. From that single agent, we handle patching, security, remote support, and reporting. without adding noticeable overhead to your machines or disruption to your staff.
Also in Managed IT Support
Remote Helpdesk Support
Fast, reliable IT support delivered remotely. Your staff spend less time waiting and more time working.
On-Site Engineering
When remote support is not enough, our engineers come to you. Hardware, cabling, server rooms, and hands-on fixes across Nairobi and beyond.
Server & Infrastructure Monitoring
Round-the-clock monitoring of your servers, network, and critical systems. Problems caught and fixed before your business notices them.
Asset & Licence Management
A complete, accurate picture of every IT asset and software licence in your business. No overspend, no lapses, and no audit surprises.
IT Strategy & Roadmap
A clear, realistic IT plan aligned to your business goals. Technology becomes a competitive advantage, not a cost centre.
Get it done right
Let Sentire handle your Endpoint Management.
Our engineers are based in Nairobi and support businesses across Kenya. No lengthy contracts. Just reliable, expert IT delivered as a service.