Sentire Kenya
Managed IT Support

Server & Infrastructure Monitoring

Round-the-clock monitoring of your servers, network, and critical systems. Problems caught and fixed before your business notices them.

Key highlights

  • 24/7 automated monitoring with real-time alerts
  • CPU, memory, disk, and network threshold tracking
  • Monthly infrastructure health reports
  • Proactive remediation, not just notifications

Most IT failures give a warning. The question is whether anyone is watching.

A server disk that's 92% full will cause problems, but only if nobody notices before it hits 100%. A network switch running at high temperature will eventually fail, but a managed system catches it weeks in advance. Reactive IT support fixes problems after they happen. Sentire's infrastructure monitoring is designed to stop problems before your business feels them.

What we monitor

Servers (Windows and Linux), network switches and routers, firewalls, storage, UPS units, and critical business applications. Monitoring covers availability, performance, capacity, and security indicators. all from a single platform.

Proactive, not just reactive

There's an important distinction between monitoring and alerting. A tool that sends you an email when a server goes down hasn't saved you anything. the server is already down. Sentire's approach is proactive: we set thresholds below failure points, receive the alerts, and act on them. You may never know a problem was brewing because we dealt with it before it surfaced.

What we track and why it matters

CPU and memory utilisation

Sustained high CPU or memory usage often signals a runaway process, a misconfigured application, or the need for a hardware upgrade. We catch trends before they affect performance.

Disk capacity and health

Full disks crash servers and corrupt data. We track capacity trends and SMART health indicators on physical drives, alerting at configurable thresholds well before saturation.

Network availability and latency

We monitor the status of every key network device and measure latency between sites. An ISP issue affecting your Safaricom or Zuku line will show up in our dashboard before your staff start calling IT.

Service and application uptime

We check that critical services. Active Directory, Exchange, your line-of-business applications. are running and responding correctly. A stopped Windows service won't stay stopped for long.

Backup verification

Backups that run without errors don't always mean backups that restore successfully. We monitor your backup jobs and alert on failures. and integrate with Sentire's backup and disaster recovery service for full coverage.

Reporting that makes sense

Every month, managed clients receive an infrastructure health report covering uptime statistics, incident counts, capacity trends, and forward-looking observations. This isn't a wall of data. it's a plain-English summary of how your infrastructure is performing and what, if anything, needs attention in the coming quarter.

These reports become valuable over time. They let you see whether your infrastructure investment is ageing, whether you need additional capacity, and whether the IT decisions you made two years ago still make sense. They're also useful evidence when making a case to leadership for infrastructure investment.

Cloud and hybrid environments

If part of your infrastructure runs on Microsoft Azure, we extend monitoring there too. Azure Monitor, Log Analytics, and application insights are configured and reviewed as part of your managed service. You get a single point of contact for both on-premise and cloud infrastructure. no separate vendors, no gaps between them.

Your infrastructure, always watched

Sentire's monitoring doesn't clock off at 5pm. Alerts generated outside business hours are triaged by our on-call process. critical issues get an immediate response regardless of when they occur. For businesses where downtime has a direct cost, that assurance matters.

Get it done right

Let Sentire handle your Server & Infrastructure Monitoring.

Our engineers are based in Nairobi and support businesses across Kenya. No lengthy contracts. Just reliable, expert IT delivered as a service.