Managed Switching and VLANs
SegmentationSegmented VLANs for internal, public-facing, and sensitive service traffic with centralised management.
- Operational and public VLAN separation
- Centralised network management
- Redundant link configuration
Public Sector Technology
Reliable ICT for
Public Sector Operations
Government agencies and public sector institutions require ICT infrastructure that is secure, auditable, and operationally resilient. Sentire provides managed ICT capabilities that support the continuity and security requirements of public sector work.
Industry Challenges
What Government Agencies Face
01
Security and data protection obligations
Government institutions manage sensitive citizen data and operational records that require technical controls aligned to data protection legislation and ICT security frameworks.
02
Network reliability for public services
Public service delivery depends on networks and systems that operate continuously. Infrastructure failures during service hours create backlogs and damage public confidence.
03
Physical security of facilities
Government buildings, server rooms, and archive areas require controlled access with audit logs that satisfy internal audit and security requirements.
04
ICT governance and documentation
Public institutions are subject to audit requirements that include IT asset documentation, policy compliance, and system change records. These need supporting technology and processes.
Network Infrastructure
Secure, Resilient Networks for Public Service Delivery
Government networks carry sensitive operational data and public-facing service traffic. We design and implement segmented network infrastructure with redundancy and centralised management for stable, auditable operations.
Network Infrastructure Review
AuditComprehensive audit of current network topology, redundancy gaps, and security vulnerabilities with a remediation roadmap.
- Full topology documentation
- Redundancy and resilience assessment
- Prioritised remediation plan
Physical Security
Controlled Access and Surveillance Across All Facilities
Government buildings, server rooms, and document stores require biometric access control with tamper-proof logs for internal audit compliance. IP camera systems provide continuous monitoring of public areas and restricted zones.
Biometric Access Control
AccessFingerprint and face readers for restricted areas with audit-ready access logs for internal security review.
- Zone-based access policies
- Audit-ready tamper-proof logs
- Integration with staff HR records
IP CCTV Installation
SurveillancePublic area, corridor, and perimeter camera coverage with NVR storage and retention aligned to institutional requirements.
- Public and restricted area coverage
- Long-term NVR storage
- Remote viewing for security teams
Backup and Recovery
Protect Government Records Against Loss or Corruption
Citizen records, financial data, and operational documents must be backed up, recoverable, and retained according to public records requirements. We implement automated backup with documented recovery procedures.
Cloud Backup and Disaster Recovery
BackupAutomated backup of government systems and document stores with documented recovery time objectives.
- Automated daily backup
- Documented RTO and recovery procedures
- Annual tested restore drills
Server and Infrastructure Monitoring
Monitoring24/7 monitoring of all government servers and network infrastructure with automated alert escalation.
- 24/7 infrastructure monitoring
- Automated alert and escalation
- Monthly availability reporting
IT Support
Managed IT Support for Government Operations
Government staff require reliable helpdesk support and on-site engineering for hardware and connectivity issues. We provide managed IT support aligned to institutional workflows and procurement requirements.
Remote Helpdesk
HelpdeskRemote support for government staff across all departments, with issue logging and resolution records.
- Remote support during working hours
- Issue logging and audit trail
- Escalation to on-site engineer
IT Strategy and Roadmap
PlanningAnnual ICT review aligned to institutional strategy, covering infrastructure upgrades, compliance gaps, and capacity planning.
- Annual ICT posture review
- Infrastructure upgrade roadmap
- Budget and procurement planning support
Managed IT Support
ICT Support That Understands Public Sector Requirements
Our managed IT service delivers proactive infrastructure monitoring, remote helpdesk, and on-site engineering under a structured agreement that supports institutional procurement and audit requirements. All work is documented and reportable.
Get a support quote- 24/7 infrastructure and endpoint monitoring
- Remote helpdesk during working hours
- On-site engineer dispatch for hardware failures
- Monthly IT availability and security report
- Asset and licence documentation for audit
Compliance
ICT Governance for Public Sector Institutions
Kenya Data Protection Act (DPA 2019)
Government institutions processing citizen personal data are subject to the DPA 2019. This requires appropriate technical measures to protect data from unauthorised access, defined retention periods, and audit-ready access controls. Sentire implements the technical layer of your data protection obligations. Engage a qualified data protection officer for formal compliance assessment.
Public Sector ICT Governance
Kenya public sector ICT governance framework requires documented ICT policies, asset registers, and system change records. Sentire provides infrastructure documentation, monthly reports, and asset management records that support institutional governance and internal audit requirements.
Sentire provides technical implementation. Engage qualified advisors for formal regulatory interpretation and compliance assessment.