Sentire Kenya
Cloud Services

Microsoft Teams Management

Teams deployment, governance, and ongoing management. Channels, policies, guest access, and Teams Phone integration managed by Sentire.

Key highlights

  • Teams Phone integration
  • Channel governance and policies
  • Guest access and security controls
  • Meeting policies and recordings

Teams Done Right: Collaboration Without Chaos

Microsoft Teams is how modern teams work. Chat, meetings, file collaboration, phone calls. But without governance, Teams becomes a mess. Channels are abandoned. Sensitive files are shared with guests. Phone integration is misconfigured. Sentire sets up Teams right and keeps it that way.

The Teams challenge: Users love Teams for chat but ignore governance. Every user creates teams. Files are stored everywhere. Guest access is uncontrolled. Compliance suffers. We bring order.

Teams Governance and Policies

Team Creation Policy: Who can create teams. What naming conventions apply. What retention period applies before deletion. Prevents chaos.

Channel Policies: Standard channels for departments. Private channels for confidential work. Moderation rules prevent spam and harassment.

Guest Access Controls: External guests can be added but with limited permissions. No sensitive channels. Time-limited access. Audit trails for every action.

Meeting Policies: Who can record meetings. What happens to recordings. How long meetings can go. Screen sharing rules. Quality meets your security standards.

Retention Policies: How long are chats kept. Where are recordings stored. Compliance with Kenya data retention laws.

App Governance: What apps can be installed in Teams. Slack, GitHub, Jira. Pinned for easy access. Unwanted apps are blocked.

Teams Phone Integration

Teams Phone Setup: Replace your desk phones. Every user has a phone number in Teams. Call forwarding, voicemail, call recording all built-in.

Direct Routing: Connect Teams to your existing phone lines if needed. No forced upgrade. Phased transition.

Auto Attendant and Call Queues: Calls are routed to the right department. Recorded greetings. Hold music. Callback options when queues are full.

Call Quality Monitoring: We monitor jitter, latency, and packet loss. Network issues are caught before users complain.

Teams management integrates with Microsoft 365 management to ensure your entire cloud collaboration platform is hardened and optimized.

Is Teams chaos or a feature? In most organisations, it is chaos. We can audit your Teams setup, show you gaps in governance, and implement policies that work. Teams becomes your communication hub, not your information dump.

Get it done right

Let Sentire handle your Microsoft Teams Management.

Our engineers are based in Nairobi and support businesses across Kenya. No lengthy contracts. Just reliable, expert IT delivered as a service.