Managed Switching and VLANs
SegmentationPOS, back-office, and guest networks on separate VLANs, with QoS rules that protect payment traffic.
- POS network isolation
- QoS for payment priority
- Centralised switch management
Retail Technology
IT Infrastructure for Retail
That Never Slows Down
Retail businesses depend on point-of-sale connectivity, inventory systems, and in-store networks that operate without interruption. Sentire designs, installs, and manages the ICT infrastructure that keeps transactions flowing and stores secure.
Industry Challenges
What Retail Businesses Face
01
POS downtime costs revenue
Every minute a point-of-sale terminal is offline, transactions queue up or are lost. Retail networks need redundancy and fast failover so payment processing stays available.
02
Inventory and shrinkage
Stock theft from customers and staff is a persistent cost in retail. IP cameras with AI detection catch incidents in real time and provide footage for investigation and insurance claims.
03
Customer data protection
Retail businesses collect customer data through loyalty programmes and card payments. The Data Protection Act and card payment standards impose obligations on how that data is stored and protected.
04
Managing multi-branch complexity
Retail groups with multiple branches need consistent networking, surveillance, and IT support across all sites, managed centrally rather than with separate vendors at each location.
Connectivity
Reliable Connectivity for POS, Back Office, and Staff
Retail networks carry POS traffic, inventory systems, back-office applications, and staff Wi-Fi. We design and manage networks with QoS policies that prioritise payment traffic and segment guest, staff, and management connectivity.
Wi-Fi Design and Deployment
Wi-FiEnterprise access points cover the shop floor, stockroom, and staff areas with no dead zones.
- Full site-survey coverage design
- Enterprise access points
- Centralised Omada SDN management
Surveillance
See Every Corner of Your Store
AI-detection cameras cover tills, stockrooms, entrances, and car parks. Footage is stored on NVR with configurable retention for loss prevention investigations. Remote viewing lets management monitor multiple branches from a single screen.
IP CCTV Installation
SurveillanceAI-detection cameras across till areas, stockrooms, entrances, and car parks with remote monitoring.
- AI detection at key loss areas
- Multi-branch remote monitoring
- NVR storage for investigations
ColorVu Full-Colour Night Vision
Night VisionFull-colour footage after hours, without the grainy IR footage that misses detail in low-light areas.
- Full colour in low light
- Clear identity capture at night
- Deters opportunistic theft
Access Control
Control Who Enters Stockrooms and Restricted Areas
Staff access to stockrooms, cash offices, and equipment stores needs to be logged and controlled. We install biometric readers that produce audit trails for loss prevention and staff accountability.
Biometric Access Control
AccessFingerprint and face readers for stockrooms, cash offices, and restricted back-of-house areas.
- Restricted area access control
- Audit trail for stock areas
- Staff schedule integration
ZKTeco BioTime Time and Attendance
HRAutomated shift tracking for shop floor staff, eliminating manual clocking and time disputes.
- Shift-based time recording
- Overtime and leave tracking
- Payroll export
Backup
Protect Sales Data and Customer Records
Transactional data, customer loyalty records, and inventory databases must be backed up daily and recoverable within hours. We automate backup and test restore procedures so your data is safe.
Cloud Backup and Disaster Recovery
BackupAutomated daily backup of POS systems, inventory databases, and back-office servers with fast restore.
- Daily automated backup
- POS and inventory system support
- Tested restore within hours
Server and Infrastructure Monitoring
MonitoringProactive monitoring catches server and connectivity issues before POS systems go offline.
- 24/7 infrastructure monitoring
- Automated alerts
- Monthly health reports
Managed IT Support
IT Support Across All Your Locations
Multi-branch retailers need IT support that covers every site without separate vendor agreements. Our managed service covers networking, surveillance, back-office IT, and helpdesk across all branches under a single monthly agreement.
Get a support quote- Centralised monitoring across all branches
- Remote helpdesk for manager and staff queries
- On-site engineer dispatch across branches
- POS network priority support
- Monthly health report per site
Compliance
Compliance for Retail Businesses
Kenya Data Protection Act (DPA 2019)
Retail businesses collecting customer data through loyalty programmes, online orders, and card payments must comply with the DPA 2019. This requires consent, secure storage, and defined retention periods. Sentire implements encryption, access controls, and CCTV retention policies aligned to these requirements.
PCI-DSS for Card Payments
Retailers processing card payments must maintain a secure network environment around payment terminals. We configure dedicated payment VLANs, firewall rules, and network monitoring to reduce your PCI-DSS scope.
Sentire provides technology implementation. Engage a qualified data protection officer for formal compliance assessment.
Build the IT Foundation Your Stores Depend On
Our engineers carry out a free site survey across your locations and propose a phased implementation plan.